Refund policy

We want you to be completely satisfied with your purchase! If you need to return an item, please review our guidelines below to ensure a smooth process:

Eligible Returns
We accept returns on most unopened products postmarked within 30 days from the date your order was shipped. To be eligible, items must be in their original, unopened condition with all seals intact.

Non-Returnable Items
Due to safety and quality standards, we are unable to accept returns on refrigerated products.

Restocking Fees
Please note that certain manufacturers may require a restocking fee for processing returns. If applicable, this fee will be deducted from your refund.

Return Authorization
Before returning any product, please contact us to obtain a Return Authorization Number (RAN). This step is essential to process your return efficiently. Returns sent without an RAN, or to the wrong address, are not eligible for a refund.

Thank you for choosing us, and please don’t hesitate to reach out if you have any questions about our return policy. We’re here to help!